AllDebrid Payment Chaos - Anyone else experience this?

[maj3091]

Hi all,
Just wondering if anyone else has experienced the same issue with AllDebrid as described below and how you went about resolving it, as I'm getting no response from support at the site.
I've been a subscriber for a good number of months, then out of the blue in August, I got an email saying my subscription had been cancelled automatically. I tried to contact them about that and got no response. Anyway, i decided to setup another subscription with the same account and a different method, which has been working fine for the last couple of months.
This morning, I have just realised that they have been taking payments on the original subscription payment card (not a card I use a lot).
I will be talking with the card company this morning to ensure that no further money is taken (it amounts to not a lot), but I don't understand how they can only show a single payment method against the account, yet still be managing to bill me from a subscription they cancelled (which don't show up in my billing history on the site after the point they cancelled it).

Apologies for the long post.

 

[Charvelx04]

More of a rant rather than a help request... sending to General.

 

[maj3091]

More of a rant rather than a help request... sending to General.

Apologies, wasn't sure where best to post.

 

[Rickkins]

Works fine for me, over 12 yrs now....

 

[pilotensitz]

6 years of it, had never problems.

 

[Auldsoldier]

Have not used AllDebrid for a while - no problems with Real-Debrid if you are looking for an alternative

 

[illiteratewhino]

I've been using them for a while without any problems, just have to make sure the card i'm using isn't about to expire.

 

[mask2082]

Used them for years, I normally buy 180 days at a time and I always use a disposable card. Revolut is good like that, you can create a one time use card in the app, make a payment and forget about it as the card regenerates its details (like card number and security code) after each use.